Xindy PayrollPayroll Specialists

Legal

Privacy Policy

Effective date: [Effective date — placeholder]

Xindy Payroll ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains what information we collect, how we use it, and your rights as a data subject.

1. Information We Collect

When you use our website or engage our services, we may collect:

  • Identifying information such as your name and surname
  • Contact details including email address and phone number
  • Company name and number of employees (for estimate purposes)
  • Any information you voluntarily share via our contact or estimate forms
  • For service delivery: employee details required to process payroll (names, ID numbers, salary information, banking details)

2. How We Use Your Information

Personal information is used solely to:

  • Provide payroll services to you
  • Generate estimates and respond to enquiries
  • Communicate with you about your engagement
  • Comply with our statutory and legal obligations (e.g. SARS submissions)

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose information only:

  • Where required by law or by a regulatory authority such as SARS
  • To service providers strictly necessary to deliver our services (e.g. Sage Pastel Payroll)
  • With your explicit consent

4. Data Retention & Security

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Reasonable technical and organisational measures are in place to protect your information against unauthorised access, loss, or disclosure.

5. Your Rights as a Data Subject

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

6. Contact for Privacy Queries

For any privacy-related queries or to exercise your rights, please contact: hello@xindypayroll.co.za (placeholder).